TERMS AND CONDITIONS
It is fine to change your mind and return a purchased product!
If you are not satisfied with your purchase, you can return the product within 24 hours with our invoice. You just need to pay the delivery cost. We are unable to refund or exchange your purchased item if it is found to be dirty, stained, damaged or abused.
GENERAL CONDITIONS FOR LIMITED WARRANTY
We are confident in the quality of our products and many items are covered by warranties. You will receive an informational package alongside with your purchased product having all the necessary information about the warranty of the purchased item.
The warranty starts on the day after delivery. If you are making a claim, we will need the original receipt as the proof of purchase. To use our warranty services, please keep the original receipt of the purchased product with yourself.
What is covered in the Limited Warranty?
The extent of the limited warranty given for each product is described alongside each product.
Duration of Limited Warranty:
Each limited warranty lasts for the number of years which stated against each product.
What will be done to correct the defective product?
Choob.af will examine the product and decide if it’s covered under this limited warranty. Choob.af will decide either to repair the defective product or replace it with the same or a comparable product.
Conditions for the Limited Warranties:
The limited warranties are valid from the date of delivery. The original purchase receipt is required as proof of purchase.
The limited warranties do not apply to products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products. The warranties do not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. The warranties do not apply if products have been placed outdoors or in a humid environment or if the products have been used for non-domestic purposes (unless otherwise stated). The warranty does not cover consequential or incidental damages.
To be able to claim this limited warranty you need to follow the specific care instructions for every product. You will find all care instructions with or on the product in the Choob.af main Office or at the delivery day by our deliveryman.
General legal rights:
This limited warranty gives you specific legal rights.
How to reach us if you need service:
Contact Choob.af main office. You will find the address and phone number in the Choob.af catalog or at www.choob.af.
Whatever you want to buy online from our website or application. No matter the size or number of items in your order, you can get it all delivered to your home and office.
Small Items: For small items, we will charge around 20 AFN per kilometre and we can deliver all your small items for free in a circle of five kilometres from our main office located in Street 5, Old Taimani, and our delivery out of the considered circle will cost you 15 AFN per kilometre.
Large Items: All large items will be delivered by trucks and the cost for kilometre is 150 AFN. All your large items delivery will be free of charge in the circle of five kilometres from our main office at Taimani Sabiqa and out of the five-kilometre, it will cost 150 AFN.